Important information for all our Tenants
With regards to the Government’s announcement of a further lockdown, we would like to make clear to you our plans over the next four weeks of this lockdown. If the lockdown is extended, we will carry on as below.
We will be working throughout the lockdown from home. The current Government guidance for Letting Agents is that we can continue our full service which includes viewings of properties to let.
KEEP RENTS FLOWING
You must keep paying your rent, as per your tenancy agreement.
INVENTORIES / CHECK-IN AND CHECK-OUT
As long as the Inventory company can keep working, which they are. This is our main source to see the property’s condition and if any works may be needed. We will and must have a Check-in report and Check-out repot at all times.
GAS/ ELECTRIC/EPC LEGISLATION
Due to legislation, the Gas, Elec and EPC must be renewed on the renewal dates – we will contact you to arrange a suitable time, if this applies to you.
MAINTENANCE EMERGENCY AND NON EMERGENCY
If there is a problem within the property, in particular anything to do with, Water, Electric, Gas. These may be deemed as emergency call out, for which we are prepared to deal with. We have our sub-contractors ready for any emergencies. If you reports a problem, but it is not deemed an emergency, we may have to wait until a sub-contractor is available. Whichever, you should contact us as soon as possible.
TENANT’S HELP IS OUT THERE
If you need further advice on anything, please do contact us directly.
You can also contact Citizen Advice Bureau and you can find other help on the internet and at HMRC website.
WE ARE HERE TO HELP YOU
If you are worried about anything, have a problem that you may need to discuss, you can contact us at any time by email.
Please stay safe and well
If you are looking for a long term Agreement or a short term contract – EPS can help.
All you need to do is email us directly using the form on the contact us page and advise us of what you are looking for.
Please make sure you state all requirements:
What type of Property.
The location required.
Your price range.
A date for moving in.
How long do you require the property.
We are committed and promise to respond to your email request the same day. We will arrange a viewing for you that will suit your time schedule.
Call NOW on 01223 414400, or contact us by email to arrange a viewing.